Operational staffing for distinguished places.
We help care communities, residential properties, and hotels find full-time staff for the roles that keep the day-to-day operation moving.
We take the time to understand the job, find people who fit it, and stay involved after they're placed.
Pennsylvania · Est. MMXXVI
The Reality of Operations
When you're short-staffed, the work doesn't disappear.
Someone else has to pick it up. Supervisors cover gaps, teams get stretched, and the same work still has to get done.
And when the wrong person is placed, you're often back to recruiting for the same position a few weeks later.
SHORT-STAFFED
An open position usually means more work for the people already there.
TURNOVER
Filling a position quickly doesn't help much if you're recruiting for the same job again a few weeks later.
HARD TO REACH
When you need an update, have a payroll question, or something isn't working, you shouldn't have to chase your staffing company for an answer.
Our Promise
Trust you can audit.
A staffing relationship should be straightforward. You should know what you're paying, where recruiting stands, and who to call when something needs attention.
Clear Pricing
You see the worker rate and our management fee separately. No guessing what you're paying for.
We Work With Your Process
If you already have a process that works, we're not here to replace it. We learn how you operate and figure out how our staff fits into it.
Someone Actually Answers
If there's a scheduling issue, a payroll question, or something isn't working with a placement, you know who to call.
Three Divisions
Staffing for the places people depend on every day.
We focus on the roles that keep care communities, residential properties, and hotels running every day.
What We Staff
The people behind the day-to-day operation.
Fidend Care
Care
Fidend Living
Living
Fidend Hospitality
Hospitality
The Process
We don't send someone just because they're available.
01
Tell us what you need
We start with the job: what the person will be doing, the schedule, the environment, and what you expect from them.
02
We recruit for the job
We interview candidates with that specific opening in mind. Availability matters, but it isn't enough by itself.
03
You see the fit
We introduce candidates whose experience and availability make sense for the position. If we haven't found the right person yet, we'll tell you.
04
We don't disappear after placement
Once someone starts, we're still your staffing partner. If something changes or isn't working, you have someone to call.
Contact
Let's discuss the roles
you need covered.
Tell us what you're hiring for, what the schedule looks like, and what's been difficult to cover. We'll take it from there.
Daniel Zapata · CEO