The Name
Fidend.
Inspired by the Latin fidelis: faithful, loyal, trustworthy.
For us, the name comes down to being dependable in the part of the relationship we own.
That means understanding the opening before we recruit, being straightforward when we haven't found the right person yet, keeping pricing clear, and being available when a staffing, payroll, or billing issue needs attention.
The name only means something if the way we work backs it up.
Some of the biggest staffing problems happen after the contract is signed.
A candidate gets sent because they're available, not because they fit the opening. A client has a payroll or billing question and doesn't know who owns it. The staffing company has its own process and expects the property to work around it. Or someone starts, and the communication that was strong during the sale suddenly gets harder.
Those are the kinds of problems Fidend is being built to avoid.
The Standard
What that looks like in practice.
Understand the Opening
Before we recruit
We want to know what the person will actually be doing, what the schedule looks like, and what your team expects from the role before we start looking for candidates.
Fit Before Speed
Not just who's available
We don't want to send someone simply because they're available. We recruit for the opening. If we haven't found the right person yet, we'll tell you.
Stay Involved
After placement
Our responsibility doesn't end when someone starts. If there's a staffing question, a payroll issue, or something isn't working with a placement, you have someone at Fidend to call.
If that sounds like the kind of staffing relationship you're looking for, let's talk.
We work with a limited number of clients at a time so we can stay involved in the relationships we take on.
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